1. I N T R O D U C TION

Please read these terms and conditions carefully before using this Website operated by The Golden

Lace of 5012 South Ave, Toledo, Ohio 43615, United States of America. By accessing or using our

Website, you agree to be legally bound by these terms and conditions as they may be modified and

posted on our Website from time to time.

If you have any other queries on how to use this site, please phone 419-764-9567 (Lines open Monday

to Sunday from 10:00 am - 09:00 pm). You can also email us with a brief outline of your problem.

Details of procedures, products, services, prices, payment and delivery are displayed on our Website. If

you choose to place an order, you will be given clear instructions on how to navigate our simple online

order process and you will be required to provide us with your accurate personal details.

Please:

1. Read through these terms and conditions carefully before using this Website.

2. Print a copy for future reference.

3. Read our privacy policy section regarding your personal information.

If you have a comment, concern or complaint about a product or service you have purchased from us,

please contact us via email at support@thegoldenlace.com or by postal mail at 5012 South Ave, Toledo,

Ohio 43615, United States of America.

2. GENERAL

We reserve the right to change any services, product prices, product specifications and availability at

any time. All prices and descriptions supersede all previous publications. All product descriptions are

approximate. Every effort is made to keep information regarding stock availability on the Website up to

date. However, we do not guarantee that this is the case, or that stock will always be available.

If any provision of these terms and conditions is held by any competent authority to be invalid or

unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder

of the provision in question will not be affected.

This Website, any content contained herein and any contract brought into being as a result of usage of

this Website are governed by and construed in accordance with law of the jurisdiction specified in the

clause below and the parties to any such contract agree to submit to the exclusive jurisdiction of the

courts as specified. All contracts are concluded in English. These terms and conditions do not affect

your statutory rights.

3. DEFINITIONS

'Conditions' means these terms and conditions.

'We/us/our' means The Golden Lace

'Website' means the Website located at www.thegoldenlace.com or any subsequent URL which may

replace it or sit alongside it.

'United States' means United States of America.

'You/your' means a user of the Website.

'Working days' mean Monday to Friday (excluding public holidays in the United States).

4. ORDER PROCESS

Orders will only be accepted from persons over the age of 18. Orders may be accepted from persons

resident outside the United States.

All orders are subject to acceptance and availability. If any goods ordered are not available, you will be

notified by email and you will have the option either to wait until the item is available from stock or to

cancel your order. It is your responsibility to provide us with a valid email address so that we can

contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or

services from us and we have the right to reject such offers at any time prior to acceptance.

You shall be responsible for ensuring the accuracy of the details provided on the order form and we will

not accept an order unless all details requested on the order form have been entered correctly.

You acknowledge that any automated acknowledgment of your order that you may receive from us shall

not amount to our acceptance of your offer to purchase goods or services advertised on the Website.

The conclusion of a contract between you and us will take place when we accept your order by (i)

debiting your credit or debit card, or (ii) despatching goods to you/making goods available for download

by you or commencing the services, whichever is the earlier.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order

and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss

you may suffer if a third party procures unauthorised access to any data you provide when accessing or

ordering from the Website.

Each item or service purchased is sold subject to additional specific terms and conditions relating to

that item or service including, without limitation, terms and conditions concerning estimated delivery

times and any warranties. Please ensure that you read such additional terms which can be found in the product Readme file.

We are entitled to refuse any order placed by you and will not be required to provide an explanation.

5. DELIVERY

Digital Downloadable Files will be available immediately upon payment reciept.Solid Goods will be delivered to you, the buyer, at the address provided by you on the order form. We can only deliver to the address that is the billing address of your credit/debit card.You will become the owner of goods you have ordered when they have been paid for and delivered to

you. Any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in

delivery of goods however caused. If, however, we are unable to deliver your goods by the date quoted for

delivery, you, the buyer, shall be entitled to cancel the order at any time before delivery takes place.

6. PAYMENT

All prices are correct at the time of entering the information onto the system. Prices quoted are for delivery (in the case of goods) and for performance (in the case of services) in the United States unless otherwise specified. Prices are in US Dollars unless otherwise specified.

We reserve the right, by giving notice to you, the buyer, at any time before delivery or performance to

increase the price of goods or services to reflect any increase in the cost to us, which is due to any

factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant

increase in the costs of labour, materials or other costs of manufacture).

In the unlikely event of there being such an increase in the price of goods or services you, the buyer,

shall be entitled to cancel the order at any time before delivery or performance.

In the unlikely event that the price or description of an item or service has been incorrectly advertised,

we will contact you by email, telephone or post to ask whether you wish to proceed with your order with

the correct price or description. If you are not happy to proceed, or we are unable to obtain your

instructions, we will cancel the order. Unless we have already despatched or commenced performance

of your order, we will not be obliged to supply products or provide services at the incorrect price or based

on an incorrect description.

Payment can be made by any major credit or debit card or through an electronic payment account such as Paypal as

explained on the order form.

Payment will be debited and cleared from your account before the despatch of your goods or provision of

the service to you.

By placing an order, you, the buyer, consent to payment being charged to your debit/credit card

account or electronic payment account as provided on the order form.

Title to the goods will pass to you, the buyer, on delivery of the goods.

We will issue you with an electronic receipt to your email address once the goods have been

despatched.

When you pay for your order by credit or debit card, we carry out checks or 'authorisations' with the card

issuer for security reasons. Should any problems occur with the authorisation of your card, we will

contact you with further details.

7. ELIGIBILITY

To be eligible to purchase goods or services on this Website and lawfully enter into and form contracts

on this Website, you must:

• if an individual, be 18 years of age or over; and

• register your real name, address, phone number, email address and any other details

requested.

If you are under 18, please ask an adult to contract on your behalf. By offering to purchase goods and

services, you represent to us that you are 18 years of age or over and authorise us to transmit

information (included updated information) to obtain information from third parties, including but not

limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate

your credit card, to obtain an initial credit card authorisation and to authorise individual purchase

transactions.

8. RETURNS, CANCELLATIONS AND SUBSTITUTIONS

8.1. RETURNS

We also ask that you inform us by email or post and return the product within 30 working days

from the day after receipt. We will send you a return code and return address. Write the return

code on the outside of the packaging, and then return the product to us at your expense in

unused condition and in the original undamaged packaging (or packaging of the same quality)

for a full refund less carriage charges. We recommend using an insured delivery service.

Returns must be made within 30 working days of delivery.

You should allow up to 21 days from receipt by us of your returned Solid Goods for your refund to be

processed. We will normally refund you using the same payment method that you used to

purchase the goods. Postage and packaging charges will not be refunded. This does not affect

your statutory rights.

8.2. DAMAGED OR FAULTY SOLID GOODS

We employ professional carriers. Nevertheless, you must examine goods on arrival. We will

refund the full purchase price including postage and packing of an item which is delivered in a

damaged or faulty condition or which develops a fault within 3 months from delivery (other than

due to normal wear and tear, failure to follow instructions or misuse).

Alternatively, at your option, we will replace the item with the same or a similar product (subject

to stock availability).

If a product is damaged or faulty, please contact us at once and no later than 30 working days

of receipt, or of the fault developing, and we will arrange a refund or replacement as you request.

Sometimes the product specifications from the manufacturer may change, in which case, if you

request a replacement, we will do our best to offer you a substitute of the same or better quality

at the same price. If you are not happy with the replacement, you can return it in accordance

with our returns policy as outlined above under paragraph 8.1.

Please allow 30 days from receipt by us of your item for your refund to be processed or

replacement item despatched.

We reserve the right to refuse to issue a refund/replacement item and to recover the cost of the

returns delivery from you in the event that the item is found to have suffered damage after

delivery or has been misused or used other than in accordance with the instructions or if the

problem is due to normal wear and tear. This does not affect your statutory rights.

9. INTELLECTUAL PROPERTY

The content of the Website is protected by copyright, trade marks, database and other intellectual

property rights and you acknowledge that the intellectual property rights in the material and content

supplied as part of the Website shall remain with us or our licensors.

You may download or copy the content and other downloadable items displayed on the Website subject

to the condition that the material may only be used for personal non-commercial purposes. Copying or

storing the contents of the Website for other than personal use is expressly prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content in

electronic form on disk (but not any server or other storage device connected to a network) or print one

copy of such content for your own personal, non-commercial use, provided you keep intact all and any

copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use

for commercial purposes any of the materials or content on the Website.

You further acknowledge that any other use of the material and content of this Website is strictly

prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce,

transmit, publish, display, distribute, commercially exploit or create derivative works of such material

and content.

No licence is granted to you in these Conditions to use any trade mark of www.thegoldenlace.com or its

affiliated companies.

Goods and services sold by us may be subject to copyright, trade mark or other intellectual property

rights in favour of third parties. We acknowledge those rights.

10. WEBSITE

We attempt to ensure that the information available on the Website at any time is accurate. However,

we will not be held liable for any errors or omissions. We use all reasonable endeavours to correct errors

and omissions as quickly as practicable after becoming aware or being notified of these.

Products, services, prices and offers are only valid at the time they are published on our Website. All

images should be used only as a guide or representation of the item.

All drawings, descriptive matter and specifications of goods and services on the Website are for the sole

purpose of giving an approximate description of the goods and services.

We may also change, suspend or discontinue any aspect of the Website, including the availability of

any features, information, database or content or restrict access to parts or all of the Website without

notice or liability.

We reserve the right to:

10.1. modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or

without notice to you and you confirm that we shall not be liable to you or any third party

for any modification to or withdrawal of the Website; and/or

10.2. change the Conditions from time to time, and your continued use of the Website (or any

part thereof) following such change shall be deemed to be your acceptance of such

change. It is your responsibility to check regularly to determine whether the Conditions

have been changed.

You may not use the Website for any of the following purposes:

10.3. disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar,

obscene, or otherwise objectionable material;

10.4. transmitting material that encourages conduct that constitutes a criminal offence, results

in civil liability or otherwise;

10.5. breaches any relevant laws, regulations or code of practice;

10.6. gaining unauthorised access to other computer systems;

10.7. interfering with any other person's use or enjoyment of the Website;

10.8. breaching any laws concerning the use of public telecommunications networks;

10.9. interfering or disrupting networks or websites connected to the Website; and

10.10. making, transmitting or storing electronic copies of materials protected by copyright

without the permission of the owner.

We reserve the right to refuse to post material on the Website or to remove material already posted on

the Website.

11. LIABILITY AND INDEMNITY

You agree to indemnify and hold The Golden Lace, its officers, directors, employees, volunteers, subsidiaries, affiliates, successors and assigns, harmless from any third party claim or demand, including reasonable attorneys' fees, made in connection with or arising out of your use of the Service, your violation of the Terms Of Service, or the infringement by you, or other users of the Service using your membership, of any intellectual property, right of privacy or publicity, or other right of any person or entity.

The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement

made and we make no warranties, whether express or implied, in relation to the Website, or any

transaction that may be conducted on or through the Website including but not limited to, implied

warranties of non-infringement, compatibility, security, accuracy, condition or completeness, or any

implied warranty arising from course of dealing or usage or trade custom.

You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the

Website and any information provided by you. You must bear the risk associated with the use of the

Internet.

We will use reasonable endeavours to verify the accuracy of any information on the Website but make

no representation or warranty of any kind express or implied statutory or otherwise regarding the

contents or availability of the Website or that it will be timely or error-free, that defects will be corrected,

or that the Website or the server that makes it available are free of viruses or bugs. We will not be

responsible or liable to you for any loss of content or material uploaded or transmitted through the

Website and we accept no liability of any kind for any loss or damage from action taken in reliance on

material or information contained on the Website.

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but

will not be liable to you, the buyer, for any loss, costs or expenses arising directly or indirectly from any

delays in doing so and we will not be deemed to be in breach of these Conditions by reason of any

delay in performing, or any failure to perform, any of its obligations in relation to these Conditions, if the

delay or failure was due to any cause beyond our reasonable control.

We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of precontract

or other representations (other than fraudulent or negligent misrepresentations) or otherwise for:

11.1. any economic losses (including without limitation loss of revenues, profits, contracts,

business or anticipated savings); or

11.2. any loss of goodwill or reputation; or

11.3. a n y s p e c ia l or indirect losses suffered or incurred arising out of or in connection with the

provision of any matter under the Conditions.

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers,

harmless immediately on demand, from and against all claims, losses, costs and expenses, including

reasonable legal fees, arising out of any breach of these Conditions by you, or any other liabilities

arising out of your use of this Website or any other person accessing the Website using your Personal

Information with your authority.

This clause does not affect your statutory rights as a consumer, nor does it affect your contract

cancellation rights.

12. FORCE MAJEURE

We shall have no liability for delays or failures in delivery or performance resulting from force majeure,

including but not limited to, war, demands or requests of Government authorities, strikes, shortages of

labour, fuel, power, raw materials, late or defective performance or non-performance by suppliers,

transportation disruptions, inability to ship or other causes, beyond our reasonable control.

13. PRIVACY POLICY

You can find full details of our Privacy Policy on the Website.

14. THIRD PARTY RIGHTS

Except for our affiliates, directors, employees or representatives, a person who is not a party to these

Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of

this agreement but this does not affect any right or remedy of a third party that exists or is available

apart from that Act.

15. EXTERNAL LINKS

To provide increased value to our users, we may provide links to other websites or resources for you to

access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the

linked website we are not responsible for the availability of such external sites or resources, and do not

review or endorse and are not responsible or liable, directly or indirectly, for:

15.1. the privacy practices of such websites;

15.2. the content of such websites, including (without limitation) any advertising, content,

products, goods or other materials or services on or available from such websites or

resources; or

15.3. the use which others make of these websites or resources, nor for any damage, loss or

offence caused or alleged to be caused by, or in connection with, the use of or reliance on

any such advertising, content, products, goods or other materials or services available on

such external websites or resources.

16. OVERSEAS ORDERS

We can ship Solid Goods overseas subject to extra shipping or postage costs, as well as any additional taxes or

expenses incurred due to complying with foreign regulatory requirements or laws. You will have an

opportunity to cancel your order in case these costs are not satisfactory.

17. GOVERNING LAW AND JURISDICTION

*The Golden Lace COPYRIGHT NOTICE*

Copyright © 2009. The Golden Lace

1.Ownership of copyright

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, products, audio material, video material and audio-visual material on this website) is owned by The Golden Lace [and its licensors].

2.Copyright license

The Golden Lace grants to you a worldwide non-exclusive royalty-free revocable license to:

• view this website and the material on this website on a computer or mobile device via a web browser;

• make commercial and non-commercial renders using the digital products on this website

• copy and store this website and the material on this website in your web browser cache memory; and

• print pages from this website for your own [personal and non-commercial] use.

The Golden Lace does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without The Golden Lace's prior written permission.

3.Data mining

The automated and/or systematic collection of data from this website is prohibited.

4.Permissions

You may request permission to use the copyright materials on this website by writing to karicemartin@thegoldenlace.com or 5012 South Ave, Toledo Ohio, 43615.

5.Enforcement of copyright

The Golden Lace takes the protection of its copyright very seriously.

If The Golden Lace discovers that you have used its copyright materials in contravention of the license above, The Golden Lace may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. You could also be ordered to pay legal costs.

If you become aware of any use of The Golden Lace copyright materials that contravenes or may contravene the license above, please report this by email to karicemartin@thegoldenlace.com or by post to 5012 South Ave, Toledo Ohio, 43615..

6.Infringing material

If you become aware of any material on the website that you believe infringes your or any other person's copyright, please report this by email to karicemartin@thegoldenlace.com or by post to 5012 South Ave, Toledo Ohio, 43615 .

7.This copyright notice

This copyright notice is based on a precedent created by website-contracts.co.uk and published by freenetlaw.com